Privacy Policy

〰️

Privacy Policy 〰️

At OMN Shop, we are committed to protecting the privacy and confidentiality of our clients' personal information. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your rights regarding your personal data.

Information We Collect

We collect various types of information to provide and improve our services. This may include:

- Personal Information: Name, address, phone number, email address, and other contact details.

- Appointment Information: Date, time, and services requested.

- Health Information: Relevant health conditions or allergies to ensure safe and appropriate service provision.

- Payment Information: Credit card details and other financial information for transaction purposes.

How We Use Your Information

Your personal information is used for the following purposes:

- To schedule and manage appointments.

- To provide tailored services based on your preferences and health needs.

- To process payments and manage billing.

- To communicate with you regarding your appointments, services, and promotional offers.

- To improve our services and customer experience.

How We Protect Your Information

We take the security of your personal information seriously and implement various measures to protect it, including:

- Secure storage of physical and electronic records.

- Restricting access to personal information to authorized personnel only.

- Using encryption and other security technologies to protect data during transmission.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

- With your explicit consent.

- To trusted third parties who assist us in operating our salon, conducting our business, or servicing you, provided that these parties agree to keep this information confidential.

- When required by law or in response to a legal process.

Your Rights

You have the following rights regarding your personal information:

- Access:  You can request access to the personal information we hold about you

Correction: You can request corrections to any inaccurate or incomplete information.

- Deletion: You can request the deletion of your personal information, subject to certain legal obligations.

- Objection: You can object to the processing of your personal information under certain circumstances.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website and, where appropriate, notified to you by email. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

- Phone: 443-660-7026

- Email: info@omnshop.com

- Address: 10220 S.  Dolfield Rd Suite 101 Owings Mills, MD 21117

Thank you for trusting OMN Shop with your personal information. We are committed to safeguarding your privacy and providing you with excellent service.

Cancellation Policy

〰️

Cancellation Policy 〰️

CANCELLATION / LATE ARRIVAL / NO SHOW POLICY
To cancel or reschedule your appointment you may do so via our scheduling site or responding to your confirmation text with the words cancel.

CANCELLATIONS

Cancellations through our scheduling site are only available 24 hours before scheduling. 
Cancellations less than 24 hour notice, no-shows and groups will be charged the full-service fee of your originally scheduled appointment


LATE ARRIVALS
If you arrive late, your appointment may be modified.  However, you will still have to pay for the services that were previously scheduled.  


NO SHOW POLICY


Serving our clients in a timely fashion is very important to us. Please be kind to our other clients and let us know if you can’t make it. This allows someone else to fill your spot. No-shows, groups, and lateness of more than 10 minutes will be charged the full-service fee of your originally scheduled appointment. No shows will not be rescheduled. You will have to visit the shop during the walk in hours.